Frequently asked questions
Quick answers to practical questions
Can’t find your question? Call or email us and we will help you personally.
01Which oils and fats does Collibry collect?+
We collect used cooking oil and frying fat from professional customers.
02Do I receive compensation for my used cooking oil and frying fat?+
Yes. You receive compensation for collected used cooking oil and frying fat. The amount depends on factors including quantity, quality and current market conditions. Our team will explain the applicable terms when you submit your request.
03Does Collibry only work with restaurants?+
No. We also serve commercial kitchens, caterers, hotels, schools, institutions, canteens and events.
04How is collection frequency determined?+
We align it with your consumption, volume and operational needs, while taking our routes in your region into account. This may be weekly, fortnightly, monthly or another suitable frequency.
05Does Collibry also deliver fresh cooking oil and frying fat?+
Yes. We deliver fresh cooking oil and frying fat and can combine delivery with used cooking oil and frying fat collection.
06Which oils and fats does Collibry supply?+
The Collibry brand range includes Frituur Special, refined beef tallow, sunflower, soybean, rapeseed, corn, olive pomace and extra virgin olive oils in professional formats. Other leading brands and halal fats are also available.
07How can I receive the complete product range and price list?+
Contact us through the form, at info@collibry.be or by phone on 02 303 73 73. We will send you the complete current product range and price list and discuss the products, formats and delivery frequency that suit your business.
08Which areas does Collibry cover?+
We operate across Belgium. Our route network is densest in Brussels and Flanders, but we also operate routes in Wallonia. Contact us with your postcode to check the options.
09How quickly can a collection be scheduled?+
This depends on location, volume and route planning. We agree a realistic time after your request.
10What if I do not know the quantity?+
An estimate is enough to start. You can also attach a photo of your containers.
11How do I become a customer?+
Request collection or delivery online, by phone or by email. We will then contact you personally.
COLLIBRY
Request a collection or delivery?
Send us your details, location and requirements. We will contact you personally to coordinate product, volume and frequency.